You have the right to cancel an order, for any reason, within seven days of receiving the goods. If you need to return your goods, please contact Sherwood Yarn using the form on the contacts page. It is required that goods are returned in an unused and undamaged condition, with original tags intact, together with your name address and order number. I recommend that you return your items using signed for delivery and obtain proof of postage. Unfortunately I am not able to refund postage costs.
In the unlikely event that you receive damaged or faulty goods, please notify me within 7 days of receiving the goods, and I will dispatch a replacement order upon the return of the faulty item.